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2011-06-17

Webinar recap: 5 ways to reduce your business risk with workplace health & safety programs

By Kathleen Collins

This post was created by Kathleen Collins as a followup to her webinar titled, "5 Ways to Reduce Your Business Risk with Workplace Health & Safety Programs...

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2011-06-15

Tips to inspire the sales team

By Drew Stevens

Many of my clients all seem to be facing similar issues – lack of client relationships and lack of revenue. As the recession continues the lethargy of sales teams is hurting productivity and performance.

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2011-06-10

Interview with Kim Benn

By Ben Gottlieb

Kim Benn is a Branch Manager at Drake International’s Islington branch, and a member of Drake’s leadership team. Kim manages a team of eight employees, and has been working with Drake for 25 years.

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2011-06-08

How to deal with difficult clients

By Drew Stevens

For the amount of time and concentration in customer service sometimes it’s important to understand that is not the representative’s fault but merely an unruly customer. This is an unfortunate occurrence but... 

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2011-06-06

Internship journal: make the most of your experience

By Ben Gottlieb

Although a large part of an internship is based on how one can add value to an organization; another highly important aspect of the experience is the benefit that the intern receives...

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2011-06-05 21:20:06

Great leaders grow profits

The more comprehensive a company’s leadership development efforts, the better its financial results in terms of shareholder return, growth in market share, growth in net income, and return on sales.

 

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