Developing a sharper Customer Focus for a sharper competitive edge is a means for sustainable competitive differentiation and thus a profit strategy...

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When faced with major organizational problems, managers often hire consultants to help provide a solution. The consultant will usually interview people, run focus groups, and gather input from a variety of sources.

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Knowing how one’s role contributes to the organization’s overall success is a key longer-term motivator and morale builder.

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Like many others, your company may have recently gone through a host of significant changes, possibly the introduction of entire new product lines or merger and acquisition. 

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If a key position on your organizational team is vacant right now you are really lucky!

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