If you have delegated tasks to employees, you know that everyone is not thrilled about taking on added work. Some objections may be mild and some hostile...

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Wherever I travel, people talk about leadership, and many organizations are making it quite clear that they no longer want managers but leaders...

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No surprise here — we all make mistakes. Many earn their initial management jobs simply by doing well in their follower position...

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“I can do it better.” This is what most entrepreneurs are thinking when they start, or buy, a business. And most can! A successful small business owner usually has the skills required to sell and provide good customer service.

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One of the most common questions I get when doing management training comes from millennial managers who find themselves in the awkward position of supervising former peers.

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Being reluctant to sort through difficulties at work seems to be a very human condition. Many of us get frustrated or hurt by others at work, but we refuse to speak to that person directly...

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