About Our Client:

Our client is a renowned hair and beauty products company that specializes in delivering high-end products to their customers NZ-wide. With a commitment to excellence, they have established themselves as a trusted brand known for their high-quality products and dedication to customer satisfaction.

Role Overview:

As an Account Manager, you will play a vital role in managing client relationships and connecting qualified professionals with exciting career opportunities in the hair and beauty industry. In this position, you will serve as a strategic partner to customers. Your expertise in account management and your passion for the beauty industry will help shape the success of this partnership.

Responsibilities:

• Develop and maintain strong relationships with our existing clients, serving as their main point of contact and trusted advisor.
• Proactively identify opportunities to upsell, cross-sell, and introduce new products to clients, working closely with the internal marketing and product teams.
• Conduct regular business reviews to ensure customer satisfaction, gather feedback, and address any concerns or issues promptly.
• Collaborate with our internal teams, including marketing, supply chain, and customer support, to ensure a seamless experience for our clients.
• Research and identify potential new clients, conduct sales presentations, and negotiate contracts to expand our customer base.
• Stay up-to-date with industry trends, competitor activities, and market demands to make strategic recommendations and drive sales growth.
• Attend industry events, trade shows, and conferences to network and promote our brand.

Our Ideal Candidate:

• Proven experience as an Account Manager or in a similar sales role, preferably in the hair and beauty industry.
• Strong knowledge of haircare, skincare, and cosmetics, with a genuine passion for the industry.
• Excellent communication and interpersonal skills, with the ability to build and maintain relationships at all levels.
• Demonstrated track record of meeting and exceeding sales targets.
• Exceptional negotiation and presentation skills.
• Highly organized and detail-oriented, with the ability to manage multiple client accounts simultaneously.
• Proficiency in CRM software and Microsoft Office Suite.

Interested? Apply now, or call Odette at Drake on 09 478 6200