Updated 12 August, 2020

As of Wednesday 12th August, the New Zealand Government held an unscheduled announcement last night at 9:20pm to announce that a South Auckland family of four have tested positive for COVID-19.  The source of transmission is unknown.

Due to this, from Auckland will move to Alert Level 3 lockdown. Outside of Auckland, the rest of the country will move to Level 2 lockdown and mass testing will begin. The health and well-being of our employees, Field Staff Employees and clients is extremely important to us. We are monitoring all communications from the Government and Ministry of Health in New Zealand and will keep you informed with any updates. 

If you have any questions, please feel free to call your nearest Drake branch on 0800 840 940.


What does this mean for Aucklanders?

  1. Inter-regional travel is highly limited ‚Äď mainly to essential workers, with limited exemptions for others.
  2. It is advised to wear a mask if leaving the house. This may become mandatory.
  3. Maintain social distancing of 2 metres and keep your ‚Äėbubbles‚Äô small.
  4. Working from home applies to all FSEs and staff unless they are essential workers or working in businesses that operate under Level 3
  5. Schools are closed except for children of essential workers

 What does this mean for those outside of Auckland?

  1. Mass gatherings are limited to 100 people
  2. Take precautionary measures, wear a mask if you need to
  3. Social distancing of 2 metres
  4. Drake Staff will still work in the office as long as you can safely social distance


What protective measures can you take to prevent possible contraction of COVID-19?

The guidelines provided on the World Health Organisation can be found here on the WHO website



Wash your hands frequently

Regularly and thoroughly clean your hands with an alcohol-based hand rub or wash them with soap and water.
Why? Washing your hands with soap and water or using alcohol-based hand rub kills viruses that may be on your hands.

Avoid touching eyes, nose and mouth
Why? Hands touch many surfaces and can pick up viruses. Once contaminated, hands can transfer the virus to your eyes, nose or mouth. From there, the virus can enter your body and can make you sick.

Practice respiratory hygiene
Make sure you, and the people around you, follow good respiratory hygiene. This means covering your mouth and nose with your bent elbow or tissue when you cough or sneeze. Then dispose of the used tissue immediately.
Why? Droplets spread the virus. By following good respiratory hygiene, you protect the people around you from viruses such as cold, flu and COVID-19.

If you are feeling unwell, or have a fever, cough and have difficulty breathing, seek medical advice IMMEDIATELY
Stay home if you feel unwell. If you have a fever, cough and difficulty breathing, contact Healthline on 0800 358 5453 and follow their directions.
Why? Healthline have the most up to date information on the situation and can provide you with advice, and directions on what to do if required. 

Stay informed and follow advice given by your healthcare provider
Stay informed on the latest developments about COVID-19. Follow advice given by your healthcare provider, the Ministry of Health and your employer on how to protect yourself and others from COVID-19.


If you have any questions, please feel free to call our Drake branches directly, or on 0800 840 940 24 hours a day, 7 days a week.


Please see our recent FSE/Candidate newsletters with COVID-19 updates below:


12 August: Level 3 CANDIDATE Updates: Please read info here


12 August: Level 3 MEDOX CANDIDATE: Please read info here


24 March: Level 4 CANDIDATE Updates: Please read info here


17 March: Drake NZ CANDIDATE: Please read info here 


17 March: Drake MEDOX CANDIDATE: Please read info here 



If you have any questions, please feel free to call your nearest Drake branch directly



Virus Exposure

What if I think I have Coronavirus (COVID-19)?

Do not report to work if you are on an assignment or a project. Call your Drake Consultant and Healthline immediately. Follow the directions given to you by Healthline. Your Consultant will communicate with the client directly. For more information and resources, visit Healthline or call Healthline on 0800 358 5453.

What if I may have been exposed to someone who tested positive for COVID-19?

If you are working for an essential service and are not currently under isolation, please self-isolate immediately. Contact your local Drake office on 0800 840 940 and tell your Consultant that you believe you've been exposed to someone who tested positive for COVID-19. Please also contact Healthline on 0800 358 5453 immediately and follow their directions. Advise your Drake Consultant on the directions requested by Healthline.

Drake will inform the client, as well as every other casual worker on-site. The casual should not attend the client site until their self-isolation period is over and they have been approved for work by their Doctor.

Client Closures

What if the client's worksite where I work closes?

All New Zealand work sites, with the exception of essential services, are currently closed until NZ is no longer in Level 4.

If your client worksite is still open, but they request you not to work, contact your local Drake office right away and let them know the client has decided to close their workplace or has asked people not to work.

Your Drake Consultant will work with the client to determine next steps. With New Zealand being in Level 4, your assignment or project may end. We will work with you to try and find another assignment or project, based on our clients’ requirements and your availability. It is important to stay in contact with your local Drake office and inform them of your availability.

Do any of your clients have work from home options?

Available jobs or placements will vary according to branch. Please speak with your local Drake office.

Pay and Benefits Access

Will I get paid if I am at home sick?

If you are working and fall sick, then if you have sick leave accrued you can use this to continue to be paid.

Wage subsidies are available for employees who are impacted by COVID-19. The employer must apply to the Government for this, and strict employee and employer criteria apply.

The wage subsidy is $585.80 per week for a full time employee (20 hrs or more) or $350.00 per week for a part time employee (less than 20 hrs).

Please speak to your Drake Consultant for more information.

If you do not qualify for the wage subsidy, you can apply for income relief through WINZ.

Visit Govt.nz for more details

Who is eligible for the wage subsidy?

The subsidy is only available if an employer has been approved, and where the Field Staff Employee had work scheduled that is no longer in place due to NZ being in Level 4.