The concept of team building is largely misunderstood in business today. Many organizations view team building as buying team hats, t-shirts and jackets, hiring motivational speakers to “pump up” the group...
You’re about to start your job hunt, and you’ve come up with what you believe to be a masterful plan: you’ll put together the best resume you can, then fire it off to as many companies as you can...
Many of my clients all seem to be facing similar issues – lack of client relationships and lack of revenue. As the recession continues the lethargy of sales teams is hurting productivity and performance.
Kim Benn is a Branch Manager at Drake International’s Islington branch, and a member of Drake’s leadership team. Kim manages a team of eight employees, and has been working with Drake for 25 years.
For the amount of time and concentration in customer service sometimes it’s important to understand that is not the representative’s fault but merely an unruly customer. This is an unfortunate occurrence but...
Internship journal: make the most of your experience
By Ben Gottlieb
Although a large part of an internship is based on how one can add value to an organization; another highly important aspect of the experience is the benefit that the intern receives...
CA-EN
UK
AU
US
NZ
PH
ZA
SG
HK
