Updated 12 August 2020

As of Wednesday 12th August, the New Zealand Government held an unscheduled announcement last night at 9:20pm to announce that a South Auckland family of four have tested positive for COVID-19.  The source of transmission is unknown.

Due to this, from Auckland will move to Alert Level 3 lockdown. Outside of Auckland, the rest of the country will move to Level 2 lockdown and mass testing will begin. The health and well-being of our employees, Field Staff Employees and clients is extremely important to us. We are monitoring all communications from the Government and Ministry of Health in New Zealand and will keep you informed with any updates. 


What does this mean for Aucklanders?

  1. Inter-regional travel is highly limited ‚Äď mainly to essential workers, with limited exemptions for others.
  2. It is advised to wear a mask if leaving the house. This may become mandatory.
  3. Maintain social distancing of 2 metres and keep your ‚Äėbubbles‚Äô small.
  4. Working from home applies to all FSEs and staff unless they are essential workers or working in businesses that operate under Level 3
  5. Schools are closed except for children of essential workers

 What does this mean for those outside of Auckland?

  1. Mass gatherings are limited to 100 people
  2. Take precautionary measures, wear a mask if you need to
  3. Social distancing of 2 metres
  4. Drake Staff will still work in the office as long as you can safely social distance

If you have any questions, please feel free to call our Drake branches directly, or on 0800 840 940 24 hours a day, 7 days a week.


Please see our recent email newsletters with COVID-19 updates below:


12 August: Level 3 CLIENT: Please read info here

24 March: Level 4 CLIENT Updates: Please read info here

17 March: Drake NZ CLIENT: Please read info here

17 March: Drake MEDOX CLIENT: Please read info here 



If you have any questions, please feel free to call your nearest Drake branch directly



What happens if a Field Staff Employee falls ill or needs to self-isolate?

If a Field Staff Employee (FSE) becomes unwell or symptomatic, then:

Step 1 - Ask the FSE to go home if they are unwell or symptomatic.

Step 2 - Contact your Drake Consultant immediately on 0800 840 940.

Step 3 - The Drake Consultant will instruct the FSE to call Healthline. Healthline will assist in screening the staff member and give appropriate advice. 

Step 4 - If the staff member is told to self-isolate for safety, Drake will work on replacing their remaining shifts with the client until further notice. 

Step 4 - All affected parties will be kept informed of progress and a replacement will be found.

What if a Field Staff Employee or staff member tests positive for COVID-19?  

Step 1 ‚Äď This employee should already be at home in self-isolation waiting for the results.

Step 2 - The employee would contact their Drake Consultant immediately on 0800 840 940 to advise them of the diagnosis.

Step 3 - Drake will inform the client immediately. 

Step 4 ‚Äď Drake will inform every other Drake worker on-site and advise them to self-isolate until further notice.

Step 5 ‚Äď Drake will attempt to provide a replacement team to provide continuation of services to the client once the site is confirmed as risk free. This will be determined on a case-by-case basis.

Are employers entitled to a wage subsidy if they are significantly impacted by COVID-19?

Yes, but this subsidy must be passed directly to the employees. If your business is significantly impacted by COVID-19, there are  subsidies available that you can apply for.

The wage subsidy is $585.80 per week for a full time employee (20 hrs or more) or $350.00 per week for a part time employee (less than 20 hrs).

If the employer application is approved by the Government then the payment will be made as a lump sum for a period covering 12 weeks. These funds are to be distributed directly from the employer to the employees.

There is no maximum for the amount of assistance a business can receive. This is to enable more support for workers in medium and large sized businesses.

Please find more info on the Govt Website

Can Field Staff Employees be requested to work from home?

This will be at the discretion of the client and Drake, and will be based on the job requirements and the ability of the Field Staff Employee to perform their duties remotely.